Privacy Policy

Effective Date: January 1, 2025

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

• Name and contact information (email, phone, address)
• Company information and job title
• Account credentials
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser information
• Website usage data and analytics
• Cookie information (see our Cookie Policy)

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Process orders and manage accounts
• Communicate with you about our services
• Comply with legal obligations
• Analyze website usage and performance

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your consent
• To trusted service providers who assist us in operating our business
• When required by law or to protect our rights
• In connection with a business transfer or merger

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights (GDPR Compliance)

If you are a resident of the European Union, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your personal data

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

8. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

• Email: [email protected]
• Phone: 1-800-PINNACLE
• Data Protection Officer: [email protected]